Terms and Conditions
PLEASE READ THESE TERMS OF AGREEMENT AND PRIVACY STATEMENT CAREFULLY BEFORE USING THIS SITE. BY USING THIS WEBSITE (AS HEREINAFTER DEFINED), YOU SIGNIFY YOUR ASSENT TO THESE TERMS. IF YOU DO NOT AGREE TO THE TERMS OF SERVICE AND CONDITIONS OF USE STATED HEREIN, PLEASE IMMEDIATELY LEAVE THIS WEBSITE.
None of the information below affects your statutory rights. We are a UK based company and all contracts for sale of goods entered into by It&ly Hair & Beauty Ltd on the website will be subject to the laws of England and Wales.
The prices quoted are those ruling at the time of sale . Due to circumstances beyond our control, prices may have to be altered up or down, including any alteration to the rate of VAT. All products are subject to availability. Acceptance of your order and prices will be confirmed on receipt of your order.
Return, refund and cancellation policy
In the event that you are dissatisfied with yours goods, please return them in their original packaging to
It&ly Hair and Beauty Ltd
Unit One Gledrid Industrial Park
Unused products in their original packaging returned within 21 days will be refunded. Faulty goods that are within the manufacturers warranty will be repaired or replaced at our discretion. We do not accept used unwanted goods back for refund.
In the event that you decide to cancel your order before you receive your goods please advise us in writing. You have up to 21 days to withdraw from this contract. Details of how to contact us can be found on the Contact page of the website. In the event that you withdraw from this contract goods must be returned to us as described in the Refund Policy above. In the event that you do not receive your goods please contact us and we will track your delivery and advise when the goods can be re-delivered.
For scissors we offer a guarantee against manufacturer’s defects for 12 months. The guarantee covers the replacement of defective parts or workmanship at no charge to the owner of the product. The cutting edges of scissors may become dull over a period of time. The sharpening of scissors is not covered by the guarantee. To arrange sharpening, please see details of our sharpening service. The guarantee will be made void if the scissors are serviced by a third party, not properly maintained or stored, or if the product is used for any purpose other than that it was intended for. The guarantee does not cover against damage caused by dropping or from poor service from a third party. Your statutory rights are unaffected. If you have any queries about our guarantee, please do not hesitate to call us on
We provide scissors servicing at a subsidized rate for all of the scissor brands we stock. The service involves returning the scissors to the manufacturer where the edges will be repaired as necessary and the scissors returned to their performance when new. The cost of servicing is £20.00 per pair plus VAT and is a condition of maintaining the warranty on your scissors 01691 779900
Please ask us for a FREE POST return envelope for scissors servicing on 01691 779900
Goods will be despatched on the day order (where the order is received before 12.00pm) for delivery by courier (or recorded post) for the next day. Orders received after 12.00pm will be despatched the following day on the same basis. Remember, there is FREE standard delivery to UK mainland for all orders over £40; orders under £40 will be subjected to a £5 courier delivery charge. All overseas orders will have shipping costs confirmed by email and approved by the customer prior to actual shipping.
It&ly Hair & Beauty Ltd have taken great care with the colours of the products, as they appear online. The limitations of broadcasting may mean a slight variation. Every reasonable care has been taken to ensure that the descriptions are accurate. However, specifications may change
It&ly Hair & Beauty Ltd only collects and stores information when you make a purchase. We will ask you for your first and last name, email address, billing address, delivery address, and credit card information. We consider the information you choose to share with us personal and confidential. We therefore do not share this information with any other parties. All sensitive/credit information supplied by you is transmitted via a secure socket layer (SSL) to encrypt your information and help make sure that only It&ly Hair & Beauty Ltd ever see it. To check that your browser is in secure mode, check that a “lock” or a “key” icon is displayed in the lower left-hand corner of your browser window. You can also check by looking at the URL bar on top of your browser. This Line will typically show the first characters as “https” when a secure connection has been established rather than “http” which indicates a connection is not secured.
All text and images, website design graphics, text selections, arrangements, are copyright © It&ly Hair & Beauty Ltd.
You are authorized to view, play, print and download documents found on our website for personal, informational, and non-commercial purposes only. You may not modify any of the materials and you may not copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer or sell any information or work contained on this website. Except as authorized under the copyright laws, you are responsible for obtaining permission before reusing any copyrighted material that is available on the website. For purposes of these terms, the use of any such material on any other website or networked computer environment is prohibited. You will not remove any copyright, trademark or other proprietary notices from material found on this website.
It&ly Hair & Beauty Ltd
45 Chase Ct Gardens Enfield EN2 8DJ
Registered in England No. 02880925
VAT No. GB 629607517